Shipping policy

Shipping Policy

Last Updated: September 14, 2026

Thank you for shopping with us! We are committed to providing a smooth and reliable shipping experience for all of our customers in the United States.

1. Shipping Locations

We currently ship orders to addresses throughout the United States.

At this time, shipping availability may vary for certain remote locations, territories, or restricted addresses.

2. Order Processing Time

Orders are typically processed within 1–3 business days after your order is successfully placed.

Orders are not processed or shipped on weekends or major U.S. holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

3. Estimated Delivery Time

After your order has been processed, the estimated delivery time is generally:

5–10 business days

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, incorrect address information, or other circumstances outside our control.

4. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your order and delivery location.

From time to time, we may offer free shipping promotions or other shipping discounts. Any applicable promotion will be clearly displayed on our website or at checkout.

5. Order Tracking

Once your order has shipped, you may receive a tracking number by email.

Please allow 24–48 hours for tracking information to become available or update after the shipping confirmation has been sent.

If your tracking information has not updated for several days, please contact our customer support team for assistance.

6. Incorrect or Incomplete Address

Please make sure your shipping address is correct and complete before placing your order.

We are not responsible for delays, failed deliveries, or additional shipping costs caused by an incorrect or incomplete shipping address provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible. We will do our best to update the address before the order is shipped, but changes cannot be guaranteed.

7. Lost, Stolen, or Damaged Packages

Once an order has been successfully delivered to the shipping address provided at checkout, we are generally not responsible for packages that are lost or stolen after delivery.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and products so we can review the issue and determine the appropriate solution.

If your package is marked as delivered but you cannot locate it, we recommend checking with household members, neighbors, and the carrier before contacting us.

8. Delayed Orders

Although we work with shipping providers to deliver your order as quickly as possible, shipping delays can occasionally occur.

If your order has exceeded the estimated delivery window, please contact our customer support team with your order number so we can assist you.

9. Multiple Items in One Order

Depending on product availability and fulfillment locations, items from the same order may occasionally be shipped separately.

If your order is shipped in multiple packages, you may receive separate tracking information for each shipment.

10. Contact Us

If you have any questions about your order or our shipping policy, please contact our customer support team.

Please include your order number whenever contacting us about an existing order so we can assist you more quickly.

Thank you for choosing our store!